When reading (or rereading) our proposals, sometimes it seems to me that we are a Dutch agency. That we have an office on the second floor, and not the first - a coffee shop.
I do not know about you, but I live in the realm of services. I don’t buy things for a long time, but buy services. Things are secondary to the service.
Each of us has a difference between the desired and the real state of affairs. Between the ideal image of oneself and the real self. One has a chasm, the other has a small strip of shadow.