ALEXEY BERLOV AND ALEXEY MOCHALOV: PRODUCT PRESENTATION – OFFLINE VS ONLINE — блог Eventum Premo
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ALEXEY BERLOV AND ALEXEY MOCHALOV: PRODUCT PRESENTATION – OFFLINE VS ONLINE

<p><em>How to make a product presentation (launch) as effective as possible? Can&nbsp;a product presentation now do without an online part? Does&nbsp;online need an offline component? The traditional presentation format has become so familiar to the audience that it no longer&nbsp;arouses much interest. Users can easily find all the necessary information about the&nbsp;product on the&nbsp;Internet before the official presentation.</em></p>

<p>Cost analysis per&nbsp;guest is increasingly becoming a reason to shift the focus from&nbsp;a traditional launch to&nbsp;an online campaign. New formats of events with&nbsp;an online part and&nbsp;online campaigns with&nbsp;an offline event are emerging before&nbsp;our eyes. Who will win? Who will receive the most of the budget?</p>

<p>Alexey Berlov and&nbsp;Alexey Mochalov at the&nbsp;Drink&amp;Talks event discussed changes in&nbsp;conducting launches&nbsp;from two sides&nbsp;- online and&nbsp;offline</p>

<h2>5 ABSTRACTS FOR&nbsp;OFFLINE</h2>

<p><strong><em>Alexey Mochalov, Creative Director, Eventum Premo&nbsp;</em></strong><br />
<em>Technologies today are able to solve any graphic problems, which, it would seem&nbsp;, should be a signal for&nbsp;the extinction of offline. Production companies release reporting videos like a conveyor belt, promote them&nbsp;by means of advertising budgets, and&nbsp;all that remains for the audience&nbsp;is to absorb content in&nbsp;comfortable conditions and&nbsp;at a&nbsp;convenient time. It seems to be&nbsp;true, but&nbsp;it is not&nbsp;.</em></p>

<h2>1. EXPERIENCE,&nbsp;NOT&nbsp;THINGS</h2>

<p>Consumer habits are changing very quickly now. For clarity, let's consider the concept of "luxury". If since the&nbsp;middle of the last century it&nbsp;has been synonymous with the image of a person with&nbsp;such social markers as a car, a house, a yacht,&nbsp;<strong>then&nbsp;experience is becoming a new landmark of the XXI century.</strong></p>

<p>The excess of digital content, products and&nbsp;services, their&nbsp;availability&nbsp;– all this leads to&nbsp;the formation of a new currency: sensations, experience. Returning to the topic of launches and&nbsp;applying the&nbsp;idea of experience as a new luxury, it becomes clear why the decrease in offline is not&nbsp;only not&nbsp;predicted, but, on the contrary, expects to increase.</p>

<p>Event participants are always involved in the process, all the receptors of their&nbsp;perception are involved. Presence allows you to influence&nbsp;what is happening, modifying. Watching videos on the&nbsp;Internet will not&nbsp;give such an experience.</p>

<h2>2. INTERACTION</h2>

<p>No&nbsp;matter what visual and&nbsp;auditory forms of impact are at the&nbsp;heart of an online content strategy,&nbsp;there is one detail&nbsp;that is missing&nbsp;: interaction. Experience is born in&nbsp;interaction.</p>

<p>Let's use the metaphor of the "Soviet service". Everyone had&nbsp;it&nbsp;in&nbsp;childhood, it gathered dust on the&nbsp;shelves for a long time and&nbsp;appeared on the&nbsp;table only 2-3 times a&nbsp;year, on&nbsp;special holidays. The image of the service conveys contemplation, not&nbsp;interaction. The Internet is also&nbsp;littered with "sets behind&nbsp;glass", and&nbsp;all the user&nbsp;needs is a hot mug in his&nbsp;hand, the reality of contact.</p>

<h2>3. FOCUS ON&nbsp;THE TARGET AUDIENCE</h2>

<p>The world of social media is ruled by personal recommendation and&nbsp;personal experience. Users trust micro-influencers, avoiding superficial advice from&nbsp;millionaires. Respect and&nbsp;a correct understanding of the picture of user expectations help a microblogger achieve a high level of audience engagement. His content is relevant, honest, and&nbsp;creates an army of brand advocates around him.</p>

<p>The same&nbsp;goes for&nbsp;an event. Any product launch has&nbsp;its own target audience,&nbsp;which you need to impress so that it itself wants to share information about the&nbsp;event. By understanding and&nbsp;studying the target audience, you can significantly increase the reach of the launch if you cause real "goosebumps" offline&nbsp;.</p>

<p>One of such projects, where absolutely every guest filmed a show on&nbsp;a smartphone and&nbsp;shared it&nbsp;on&nbsp;social networks&nbsp;, was the presentation of&nbsp;the Jaguar E-Pace.</p>

<p>The right event allows influencers to create quality content.</p>

<h2>4. REAL AND&nbsp;FAKE</h2>

<p>In the&nbsp;information jungle, we&nbsp;are looking for the truth. An&nbsp;event is the truth. The product at&nbsp;the launches is shown from&nbsp;all sides, not&nbsp;from&nbsp;one that is beneficial for the product. The participant of the event has the latest information. He&nbsp;becomes a new mouthpiece.</p>

<p>Scrolling through Instagram, we&nbsp;see hundreds of beautiful photos, angles, languid facial&nbsp;expressions, photographers, makeup artists, many clothing brands and&nbsp;brands in general, filters, retouching, and&nbsp;watches to&nbsp;choose from one photo out of&nbsp;hundreds. Photos and&nbsp;videos on the&nbsp;Internet, if we talk about&nbsp;a message to the user,&nbsp;are a false constructed vision presented in&nbsp;a ready-made form. At the&nbsp;event, we&nbsp;watch the process live. With&nbsp;all the wonderful errors, choosing our angle and&nbsp;filters. We&nbsp;create an opinion and&nbsp;try it ourselves, and&nbsp;do not&nbsp;look at the&nbsp;photo with&nbsp;the product.</p>

<p>When choosing among thousands of reporting videos on the&nbsp;Internet, you can set a "by&nbsp;views" filter to see the most popular cases. Views can be cheated, the event cannot be "cheated".</p>

<h2>5. COMMUNITY</h2>

<p>We&nbsp;want to be part of the community, part of the story, part of the common experience. At the&nbsp;&nbsp;event, we are&nbsp;part of what is happening, when watching the&nbsp;video, we are&nbsp;the audience. No matter how many&nbsp;times we&nbsp;&nbsp;watch the entire live broadcast of Alfa Future People, we&nbsp;will not&nbsp;become part of the music festival. No matter&nbsp;how many times&nbsp;we watch ads for running shoes, it will not&nbsp;make us part of the run community. No&nbsp;matter how many&nbsp;times we like the video with&nbsp;the presentation of the car&nbsp;, we&nbsp;will not&nbsp;be the first to feel it, live.</p>

<h2>5 ABSTRACTS PER&nbsp;ONLINE</h2>

<p><em><strong>Alexey Berlov, Partner, Eventum Premo&nbsp;</strong><br />Classic methods of interaction are becoming obsolete. Customers expect brands to be&nbsp;easy to access. The&nbsp;reduction in print media circulation and&nbsp;the departure of the audience into&nbsp;the digital field have been talked about for many years. Fashion shows in&nbsp;the classic behind-the-scenes form are outdated, brands are busy looking for new formats. Creating&nbsp;and&nbsp;conducting a standard 45-minute show of a collection involves too much money, time and&nbsp;interaction.<br />The coverage of the event is limited by the number of square meters and&nbsp;seats. And&nbsp;the product from&nbsp;the catwalk, as soon as it hits the&nbsp;shelves, becomes obsolete. At&nbsp;this moment, online appears on the&nbsp;horizon and&nbsp;saves the situation.</em></p>

<h2>1. COVERAGE AND&nbsp;COUNTING</h2>

<p>It is the launches among all types of events that will change the most. They are designed for&nbsp;maximum coverage, and&nbsp;<strong>only the online format can provide access to&nbsp;an audience hundreds of times higher than the&nbsp;number of participants.</strong>&nbsp;Its additional advantage&nbsp;is statistics. Unlike&nbsp;&nbsp;classic launches, the online audience is considered better, which puts offline&nbsp;at risk.</p>

<h2>2. ONLINE&nbsp;IS MORE THAN A STREAM, HASHTAG, AND&nbsp;REPORTING VIDEO</h2>

<p>It seems that it is enough to add a stream to&nbsp;the event, and&nbsp;the coverage is organized by itself. Is this true? Videos&nbsp;from&nbsp;concerts, performances, presentations, and the opening of showrooms often show the number of views less than the number of participants in the&nbsp;event.</p>

<p>Sometimes the magic works, which greatly depends on&nbsp;the budget for&nbsp;promotion and&nbsp;on&nbsp;the format preferences of the audience. Participants in an offline event behave in one way, and&nbsp;viewers in&nbsp;an online&nbsp;way behave in a different way. Two strategies, two projects in&nbsp;one, two customer journeys.</p>

<p>Making an online part of an event doesn't&nbsp;mean editing and&nbsp;posting&nbsp;a reporting video, coming up with a hashtag for&nbsp;it, or streaming. Regular reporting videos serve as a business card of the working group rather than reflect the event.</p>

<p><strong>Here are</strong>&nbsp;<strong>some successful formats for organizing a stream:</strong></p>

<p>The first show from&nbsp;Alexander McQueen streams in&nbsp;2010 gave strong feedback, but&nbsp;soon the audience got used to the&nbsp;new format, and&nbsp;interest subsided.</p>

<p>To revive interest, the organizers resort to&nbsp;new tools, such as the OFF-WHITE show on&nbsp;chroma key.</p>

<p>Or the Spring/Summer 2020 show by&nbsp;Jacquemus in&nbsp;a lavender field in&nbsp;Provence.</p>

<h2>3. COLLABORATION TO REACH</h2>

<p>For the correct and&nbsp;effective implementation of an online strategy, you need a channel. Brand channels have&nbsp;few subscribers and&nbsp;their&nbsp;activity on the&nbsp;network is low, which makes it difficult to promote. Therefore, the strategy of placing videos only on the&nbsp;brand channel is ineffective.</p>

<p>What did BMW do&nbsp;<strong>as part of the&nbsp;Coachella festival</strong>? The company turned to&nbsp;the headliners, together with&nbsp;them created an author's print on the&nbsp;car, handed over the cars to influencers who went to the&nbsp;festival, creating the necessary coverage. This is how BMW got an organic connection with&nbsp;the festival, getting into the&nbsp;audience and&nbsp;reaching. Effective and&nbsp;simple.</p>

<h2>4. Separation of audiences</h2>

<p>Events will not&nbsp;die, but&nbsp;they will be greatly transformed. The main audience for football matches&nbsp;is not&nbsp;the one sitting in the&nbsp;stadium. Therefore, when organizing a launch, companies should create not&nbsp;one, but&nbsp;two events. One&nbsp;is for an offline audience, the second&nbsp;is for an online audience, each&nbsp;of&nbsp;which will take into account and&nbsp;use different strategies for retaining interest and&nbsp;attention.</p>

<p>One of&nbsp;such projects, where two audiences were taken into account, was&nbsp;<strong>the Night Flight Show vol.2 for S7 Airlines.</strong></p>

<h2>5. NEW COMPETENCIES&nbsp;</h2>

<p>Specific skills include:</p>

<ul>
    <li>make not&nbsp;videos, not&nbsp;events, but&nbsp;stories;</li>
    <li>create a visual sequence that is impossible to tear yourself away from&nbsp;;</li>
    <li>stimulate stream viewing, create fast videos.</li>
</ul>

<p>There is such a paradox of success. The&nbsp;reasons and&nbsp;resources that brought us to&nbsp;the current point cannot&nbsp;lead us to&nbsp;a new peak. It's like a rocket stage. To continue developing, you need to reconsider old principles and&nbsp;start experimenting. Try new things. Make mistakes. Feel fear that it may not&nbsp;work. Take&nbsp;reasonable risks. Feel that there is no&nbsp;&nbsp;one to consult, but&nbsp;do.&nbsp;</p>

<h3>Let's summarize</h3>

<p>An advertising video&nbsp;will&nbsp;cost an average of 5-10 million rubles, and&nbsp;the amount for&nbsp;organizing a launch can reach up to&nbsp;50 million rubles. What if we consider the launch as a source of content and&nbsp;combine the event with&nbsp;the creation of a commercial?</p>

<p>To do this, organizers need to change their mindset and&nbsp;think not&nbsp;only in&nbsp;terms of logistics, but also&nbsp;in&nbsp;terms of content creation. And&nbsp;if they don't&nbsp;learn how to organize the online part, then&nbsp;digital managers will start building scenery.</p>

ALEXEY BERLOV AND ALEXEY MOCHALOV: PRODUCT PRESENTATION – OFFLINE VS ONLINE